Shipping Policy
1. Purpose and Scope
This Shipping Policy applies to all orders shipped by me, ILYAS RAHMAN (operating as Meridian.Christmas), including products, returns, and exchanges. I am committed to ensuring safe, timely, and cost-effective delivery for a great customer experience.
2. Carrier Selection
2.1 I only work with logistics providers that hold valid transportation qualifications and comply with all applicable laws.
2.2 Carriers are chosen based on their service quality, reliability, coverage, and cost-effectiveness.
3. Shipping Methods
3.1 Standard Areas: Orders are typically shipped via express delivery services such as Royal Mail, Evri, DPD, DHL, or other reliable couriers.
3.2 Remote or Less Accessible Areas: Deliveries to remote regions may be shipped via alternative services such as Royal Mail Tracked or courier-specific solutions, which may affect delivery times and costs.
3.3 Special Items: High-value, fragile, oversized, or temperature-sensitive goods will be shipped via designated special services or appropriate protective packaging.
4. Shipping Timeframes
4.1 Orders paid before 4:00 PM (GMT) on business days will be shipped the same day (unless otherwise noted for pre-order, custom, or promotional items).
4.2 Orders placed on weekends or public holidays will be shipped within 24 hours of the next business day.
4.3 If a product page states a specific processing time (e.g., “Ships within 48 hours,” “Ships within 7 days”), that timeline will apply.
5. Shipping Fees
5.1 Free standard shipping is offered on orders over £[amount] within the United Kingdom.
5.2 Orders below £[amount] incur a standard shipping fee of £[amount].
5.3 Deliveries to remote or less accessible locations (e.g., Scottish Highlands, islands, Northern Ireland rural areas, etc.) may incur an additional surcharge, which will be displayed at checkout.
5.4 International shipping fees are calculated based on destination and carrier and displayed during checkout.
6. Return & Exchange Shipping Responsibilities
6.1 If an item arrives damaged, defective, or incorrect due to an error on my part, I will cover all return and replacement shipping costs.
6.2 For customer-initiated returns/exchanges (e.g., change of mind, size preference) within 7 days of receipt—provided the item is unused and in original condition—the customer is responsible for return shipping; I will cover the cost to reship the replacement.
6.3 If a return is refused or undeliverable due to an incorrect address provided by the customer, the customer will be responsible for any associated costs.
7. Risk of Loss & Title
Risk of loss and title to the items pass to you upon delivery to the carrier.
8. Prohibited & Restricted Items
I comply with all UK and international regulations regarding prohibited or restricted items (e.g., hazardous materials, certain batteries, liquids, etc.). Customers are responsible for ensuring the items they order comply with laws in their destination country.
9. Force Majeure
I am not liable for delays caused by force majeure events such as natural disasters, war, epidemics, government actions, extreme weather, or other unforeseen circumstances beyond my control.
10. Policy Updates
I reserve the right to update this Shipping Policy at any time. The latest version will be posted on my website and takes effect immediately upon posting.
Contact Information:
If you have any questions about this policy or your order, please contact me:
ILYAS RAHMAN
Meridian.Christmas
Email: support@meridian.christmas
Phone: +14128131725
Address: 55 Montague Road, London, W7 3PG, United Kingdom
